Total Quality Management/Total Quality Leadership(TQM/TQL) at Business Glossary

What is it? Both a philosophy and a set of guiding principles that represent the foundation of a continuously improving organization. TQM/TQL is the application of quantitative methods and human resources to improve the material and services supplied to an organization, all the processes within an organization, and the degree to which the needs of the customer are met, now and in the future. TQM/TQL integrates fundamental management techniques, existing improvement efforts and technical tools under a disciplined approach focused on continuous improvement.

Business Dictionary Term Definition Added By: Jacob

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